pak236 Privacy Policy

Last Updated: 1 January 2026  |  Version 2.0

1. Introduction

This Privacy Policy ("Policy") is issued by pak236 ("Company", "pak236", "we", "us", "our") and applies to all personal data collected from individuals ("Member", "User", "you") who register for or use the pak236 online casino and sports betting platform at pak236.org (the "Platform").

pak236 is committed to safeguarding the privacy of its members. We process personal data responsibly, transparently, and only for clearly defined, legitimate purposes. This Policy explains in plain terms what data we collect, how we use it, with whom we share it, how long we keep it, and what rights you hold as a data subject.

This Policy should be read alongside the pak236 Terms & Conditions, which govern the overall contractual relationship between you and pak236. In the event of any conflict between this Policy and the Terms & Conditions with respect to data handling, this Policy shall prevail.

2. Personal Data We Collect

pak236 collects the following categories of personal data from members and prospective members:

2.1 Identity and Contact Data

• Full legal name as it appears on your CNIC (Computerised National Identity Card)
• CNIC number and a scanned copy or photograph of your CNIC for KYC verification purposes
• Date of birth (used to verify that you are at least 21 years of age)
• Residential address, including city (e.g., Karachi, Lahore, Islamabad, Faisalabad, or Rawalpindi)
• Email address and mobile phone number

2.2 Financial and Transaction Data

• Payment method details, including JazzCash account numbers, EasyPaisa wallet IDs, HBL, UBL, or Meezan Bank account information, SadaPay identifiers, or USDT TRC20 wallet addresses
• Transaction histories, including deposit amounts, withdrawal requests, and dates in PKR
• Bonus and promotional credit records
• Documents submitted to support the source of funds where required by our KYC or anti-money-laundering procedures

2.3 Gaming and Usage Data

• Bet histories, wagering amounts, game selections, and session durations
• Cricket betting markets accessed, live casino table participation, slot game activity, and crash game records
• Responsible gaming tool settings including deposit limits and self-exclusion status
• Platform navigation data, pages visited, features used, and time spent on the Platform

2.4 Technical Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers and session tokens
• Cookie identifiers and similar tracking technology data (see Section 9)

2.5 Communications Data

• Records of correspondence with pak236 customer support, including chat transcripts, email exchanges, and support ticket histories
• Survey responses and feedback submitted voluntarily
• Marketing preference settings and opt-in or opt-out records for promotional communications

3. How We Collect Your Data

pak236 collects personal data through the following channels:

• Direct interactions: Data you provide when completing the pak236 registration form, submitting KYC documents, making deposits or withdrawals, contacting customer support, or updating your account profile.
• Automated technologies: Data collected automatically as you navigate the Platform, including cookies, server logs, and similar tracking technologies that record your IP address, device details, and browsing behaviour on pak236.org.
• Third-party providers: Data received from KYC verification partners who confirm the authenticity of your CNIC, payment processors who relay transaction confirmation data, and fraud prevention services that flag unusual activity patterns.
• Publicly available sources: In limited circumstances, pak236 may cross-reference data against publicly available records for the purpose of fraud prevention or regulatory compliance.

4. Legal Basis for Processing

pak236 processes your personal data on the following legal grounds:

Processing Activity	Legal Basis
Account registration and identity verification (KYC)	Performance of contract; Legal obligation
Processing deposits and withdrawals in PKR	Performance of contract
Fraud prevention and anti-money-laundering checks	Legal obligation; Legitimate interests
Customer support communications	Performance of contract; Legitimate interests
Responsible gaming monitoring and tools	Legal obligation; Legitimate interests
Sending promotional communications and offers	Consent (opt-in); Legitimate interests
Platform analytics and improvement	Legitimate interests
Regulatory reporting and record-keeping	Legal obligation

5. How We Use Your Personal Data

pak236 uses the personal data it collects for the following specific purposes:

• To create, verify, and manage your pak236 member account, including mandatory KYC and age verification to confirm you are 21 years of age or older.
• To process PKR deposits and withdrawals via your chosen payment method, and to maintain accurate transaction records.
• To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, collusion, and other prohibited activities.
• To fulfil our obligations under applicable anti-money-laundering legislation and to report suspicious transactions to competent authorities where legally required.
• To provide customer support in English and Urdu, including resolving disputes, processing complaints, and responding to account enquiries.
• To administer responsible gaming tools including deposit limits, session reminders, and self-exclusion requests made through your account settings or via our support team.
• To send you service-related communications such as transaction confirmations, account security alerts, and policy update notices. These communications are not optional as they are necessary for the operation of your account.
• To send promotional communications, bonus offers, and personalised marketing where you have opted in. You may withdraw consent at any time by contacting support or updating your notification preferences.
• To analyse Platform usage patterns, improve game offerings, optimise the user interface, and develop new features that better serve Pakistani members.

6. Sharing Your Personal Data

pak236 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared in the following limited and controlled circumstances:

6.1 Payment Processors

To complete your deposit and withdrawal transactions, pak236 shares necessary financial data with regulated payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 processing partners. These providers receive only the minimum data required to execute the transaction.

6.2 KYC and Identity Verification Providers

pak236 engages licensed third-party identity verification services to authenticate CNIC documents and confirm member age. These providers process identity data solely for verification purposes and are contractually prohibited from using it for any other purpose.

6.3 Fraud Prevention and Security Services

Technical data including IP addresses, device identifiers, and transaction patterns may be shared with fraud detection partners to identify and prevent suspicious activity. These partners operate under strict data processing agreements.

6.4 Regulatory and Legal Authorities

pak236 may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts of law where we are legally obligated to do so, or where such disclosure is necessary to protect the rights, property, or safety of pak236 or its members.

6.5 Corporate Transactions

In the event of a merger, acquisition, or sale of all or a substantial portion of pak236's assets, member personal data may be transferred to the successor entity. Members will be notified of any such transfer and the privacy implications prior to data being transferred.

7. Data Retention

pak236 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. The following general retention periods apply:

• Account data and KYC documents: Retained for the duration of the account and for a minimum of five years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Customer support records: Retained for three years from the date of the most recent interaction.
• Marketing preference records: Retained for the duration of the member relationship and for one year following account closure or withdrawal of consent.
• Technical and usage data: Typically retained for up to 13 months from collection, subject to anonymisation.

When personal data is no longer required and the applicable retention period has expired, pak236 securely deletes or anonymises that data so that it can no longer be linked to an individual.

8. Security Measures

pak236 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and the pak236 Platform.
• AES-256 encryption for sensitive data stored in pak236 databases, including payment details and identity document scans.
• Role-based access controls that restrict access to personal data to only those pak236 staff and contractors who have a legitimate operational need.
• Multi-factor authentication requirements for staff accessing systems that process member personal data.
• Regular penetration testing, vulnerability assessments, and security audits conducted by qualified third-party specialists.
• Incident response procedures that ensure prompt detection, containment, and notification in the event of a data breach.

While pak236 takes every reasonable precaution, no security system is entirely impenetrable. Members should also take steps to protect their own accounts by using strong, unique passwords for their pak236 login and enabling two-factor authentication where available.

9. Cookies and Tracking Technologies

pak236 uses cookies and similar technologies such as web beacons, pixel tags, and local storage to operate and improve the Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session management cookies that keep you logged in during your pak236 gaming session. These cannot be disabled without significantly impairing Platform functionality.
• Functional Cookies: Remember your language preferences, display settings, and other personalisation choices so that you do not have to re-enter them on each visit.
• Analytics Cookies: Collect aggregated, anonymised data about how members use the Platform — such as which games are most popular and how navigation flows are used — to help pak236 improve the user experience.
• Marketing and Preference Cookies: Used to deliver promotional content that is relevant to your interests and to measure the effectiveness of pak236 marketing campaigns. These are only activated where you have given appropriate consent.

You can manage or delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary or functional cookies may prevent certain parts of the pak236 Platform from working correctly.

10. Your Data Rights

As a pak236 member whose personal data we process, you hold the following rights. To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all data rights requests within 30 days.

11. Children and Minors

The pak236 Platform is strictly intended for individuals aged 21 years and above. pak236 does not knowingly collect or process personal data from any person under the age of 21. CNIC-based age verification is a mandatory step of the registration process specifically to prevent underage access.

If pak236 discovers or is notified that personal data belonging to a person under 21 has been collected, we will immediately suspend the relevant account, delete all associated personal data as soon as practicable, and where applicable, refund any deposits to their verified source. Parents or guardians who believe their child may have registered on pak236 should contact our support team immediately at [email protected].

For more information on how pak236 protects young and vulnerable persons, please visit our Responsible Gaming page.

12. International Data Transfers

pak236 operates internationally, and in some cases your personal data may be transferred to, stored in, or processed in a country outside of Pakistan. This may occur when we engage third-party service providers such as cloud hosting infrastructure providers or KYC verification partners who operate data centres in other jurisdictions.

Whenever personal data is transferred outside Pakistan, pak236 takes steps to ensure that appropriate safeguards are in place. These safeguards may include contractual clauses requiring the recipient to protect the data to the same standard as required under this Policy, or reliance on the recipient's compliance with an internationally recognised data protection framework.

13. Changes to This Privacy Policy

pak236 reserves the right to update or amend this Privacy Policy at any time. When we make material changes — such as introducing new data processing activities or changing the categories of data we collect — we will notify members via email to their registered address and by posting a prominent notice on the Platform prior to the change taking effect.

The date at the top of this Policy ("Last Updated") indicates when the most recent revision was made. We encourage members to review this page periodically to stay informed about how pak236 protects their personal data. Your continued use of the Platform following notification of a material update constitutes your acknowledgement of the revised Policy.

14. Contact and Data Queries

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pak236 handles your personal data, please contact us. Our support team is available 24 hours a day, 7 days a week, in both English and Urdu.

Email: [email protected]
Support Hours: 24/7 — English & Urdu
Response Time: Within 30 days for data rights requests; within 24 hours for general enquiries